Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of wigssolutions.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
S***n
amazing , thank you!
T***r
totally fine
K***e
It’s so resonably priced I couldn’t resist 🙂 Waiting for my parcel already!
C***y
arrived in time. nice purchase, no comments, just recommend
L***m
awesome for its price bracket
R***t
is sooo good! thanks for awesome experience!
L***m
Incredible package, great store, recommend!
W***m
Probably the cheapest price for Straight Layered Human Hair Wig is available in this store.
M***a
Excellent product. Thanks!
T***r
even for a small budget Straight Layered Human Hair Wig is a well-reasoned, useful and pleasant buy. i wasn’t disappointed, just the opposite
H***y
Perfect! This in good condition and it is very cool
K***y
For any type of budget Straight Layered Human Hair Wig is a nice option
K***y
everything’s up to standard
M***e
Very nice product. five stars seller, thanks.
F***a
Very nice, good quality and sends very fast
A***n
As I can judge from my own experience, the best Straight Layered Human Hair Wig online are sold in this very store. Great!
A***a
Straight Layered Human Hair Wig came as advertised and of decent quality in comparison to what I could find in the local marketplace.
M***k
With such a low cost, Straight Layered Human Hair Wig has an excellent quality
S***n
I firstly bought Straight Layered Human Hair Wig when it was discounted, but I am sure I will order again, at least once more. Its quality is beyond compare
V***a
this store asks the lowest price for Straight Layered Human Hair Wig in the universe. had a fun time talking to the seller
A***r
good stuff, really happy with it
M***e
Now i know where to find a online. thanks to the store!
S***n
Very well packaged product and quick delivery! Thank you!
M***e
lovely! just what i’ve been looking for
M***e
Excellent! Will order more!
K***y
It’s the lowest price for I’ve ever seen. Thank you so much!
J***a
It’s awesome I could get Straight Layered Human Hair Wig online from this store. Was looking for it for a long time!
B***y
arrived in excellent condition. good quality. thanks to store. would advise.
S***a
Super quality and fast delivery! Thanks a lot!!
M***a
Well made , fits & works perfectly
J***s
Received. Thank You Very Much. Beautiful and not expensive .
H***y
Excellent quality, reallllllly satisfied. would recommend
A***n
looks exactly how it described, good quality, will buy order from here again
S***a
Absolutely satisfied with the . Thanks a lot!
O***a
When such a cheap is available online, it’s logical to buy it instantly. That’s what I did 🙂
J***s
is even cooler than i expected
F***k
all as described. insanely satisfied. really thanks!
M***e
is just like my pal wanted. thanks!
R***l
discount for is a great. i’m going to order it again as i was extremely satisfied with the purchase the last time
K***n
nice 🙂
A***r
Just as described. Perfect. The seller is extra reliable.
J***r
is just like my pal wanted. thanks!
A***a
super quality! thanks for !
C***s
I acquired my purchase in five days and I couldn’t be more pleased! It occurred extremely durable. I had never spotted something like it previously. I’m so glad I bought it though, because it is marvelous! Now this is believably my beloved thing and main wonder that I have had from ordering online. If I could review this thing above 5 stars, I would. I’m convinced I’ll continue to favor it.
L***m
The Straight Layered Human Hair Wig was offered with a fair dcisount, so how could i resist the temptation 🙂
A***r
Given that this is a really low cost Straight Layered Human Hair Wig, i’m truly astonished with the purchase. The store is great!
M***y
Quality of is OK! Thank you very much!
B***n
It’s wonderful that cheap Straight Layered Human Hair Wig like this is available online
R***l
Thank you very much, received intact! Everything is perfect, satisfied at 100%!
F***e
hope to order Straight Layered Human Hair Wig again soon, it’s something