Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of wigssolutions.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
R***t
finally found what i’ve been looking for! thanks for !
J***s
arrived in perfect condition and the package arrived fast, plus very well wrapped 10/10 very good the seller and the product. Super recommended.
M***w
I’m happy to get my Women’s Straight Lace Front Wig from your store. The price is lower than on other sites.
S***a
Truly amazing quality of !
A***a
Glad I could buy online. No hassle, and the quality is fine
M***e
for such a low cost Women’s Straight Lace Front Wig has a surprisingly high quality
O***r
Thank you, I am satisfied, and I liked it. The quality is good. I recommend this store.
W***m
This store offers the best price for Women’s Straight Lace Front Wig, great deal!
K***y
man, i love it
F***a
Lovely product, beautiful design! I love it! Arrived pretty quickly. I am very satisfied.
E***h
so far this was my best choice
O***a
Highly recommend – Women’s Straight Lace Front Wig matches the description in full
O***a
super cool ! just arrived
K***e
I just got it! So gorgeous!
M***n
I’ve chosen to buy online and was right! great customer service. thanks!
R***t
got Women’s Straight Lace Front Wig recently, wasn’t disappointed
O***a
Really pretty! The material is good enough for the price. Really well made, I loved it!
R***l
nice and in good condition…thank you…
W***m
Given that such an inexpensive Women’s Straight Lace Front Wig is quite a rarity, here’s my endless gratitude to the seller.
F***e
Perfect. I will buy more
S***a
is so high quality!! Will buy more soon 🙂
A***a
It is really gorgeous !! The quality is great 🙂
A***a
super ! not that expensive but the quality really good!
M***e
Very happy with the quality of and fast shipping!!!
R***l
as described. Nothing is missing.
M***a
arrived within 2 weeks on perfect condition. Great store. Highly recommend!
R***l
Discounted Women’s Straight Lace Front Wig is a true bargain. thanks to the seller!
E***n
Outstanding quality!
A***n
Fast delivery
A***r
i am delighted. matches the photo in full
G***e
Very cool , I received it in good condition. Thanks to the store!
M***y
New Women’s Straight Lace Front Wig is something that anyonewould buy instantly. I did, and I did it with no hesitation 🙂
H***y
I attained the purchase in 5 days and I couldn’t be more satisfied! It turned to be extremely sound. I had never spotted something like it by that moment. I’m so joyful I came across it though, because it is marvelous! Now this is possibly my number one thing and matchless positive shock that I have had from ordering in the web. If I could valuate this thing higher than 5 stars, I would. I’m positive I’ll continue to approve it.
S***a
thanks to the seller for free shipping! happy with the purchase
D***d
Thank you to the store team for good work and fast shipment of the goods.
A***e
Very cool , I received it in good condition. Thanks to the store!
R***l
That’s not just a good deal, that’s a true bargain! Really glad to be a proud owner
A***r
Thanks. finally arrived. Delivery was not so long. Overall I quite happy.
S***a
just received, no flaws found
T***s
Won’t even compare Women’s Straight Lace Front Wig with what is sold in other stores. This one is the best!
A***a
So cool!
T***s
Great quality!!!
A***r
Really love it!
C***s
excellent product and customer service. thanks for this